We are available Mon-Fri office hours by e-mail, we will also speak to you by phone after your initial email enquiry if needed and also arrange some in person contact if needed.
Here to support any one who is having problems or issues with their private rental - we can give you advice or sign post you - help you towards resloving any issues you might have with your landlord. We will also help you format any correspondence you may have to send to your landlord.
Our service is completely free and without judgement, just contact us with a brief outline of any issuues- there are new changes coming in, once the Renters Rights Bill is fully implemented and we aim to keep up to date with these changes, so that we can supply updated information to you.
Sometimes it just helps to have someone there who can give you an extra bit of support, and guide you in the right direction.
Our Renters Support advisor has extensive experience of renting, and is involved in the Renters Reform Coallition and camapign.