Purpose of the role is: to support the staff and volunteer team in administration of the services and
projects which we operate. The work that we do requires our team to spend time out in the
community. Listening and supporting people to live independently, who are often lonely and
isolated. Volunteering to support us do our administrative tasks allows them to have more time with
these people and also helps our team report better to funders, which could help us secure more
long term funding for our service.
What does this involve:
● Contacting the staff and volunteers to gather, maintain and update data about the work they
have been doing.
● Support the team in contacting clients and processing referrals and organising or hosting events such as our Moor Social and Memory Cafe
● Organise and maintain our paper and electronic filing systems in an effective way so that
information can be found with ease.
● Support the development of the charity by giving ideas on how we could be organising and
maintaining our administration better
● Creating posters, leaflets, flyers, publicity for distribution-online (optional and dependent on
experience)
● Share our activity on personal social media (optional and dependent on experience)
Skills or attributes you will need:
A excellent level of professionalism and people contacting the orgnisation are often at a very stressful point in their lives and seeking support. You will need to be compassionate, a good listener with the ability to refer the person correctly without getting too involved in their case.
IT skills are essential
Enjoys data entry
Very good communication skills
Can deal with problems in positive way
Enjoys being part of a team, be flexible and non judgemental
What you might gain:
A greater knowledge about your local community
Awareness the health and social care system
Experience of up to date Microsoft software application
Experience and skills that you can detail on application forms or CVs
Who will supervise me / who do I go to if I have a problem:
You’ll be working as part of a team and will be supervised by the Manager of Moorland Community
Caring. Other members of the staff team will also be available if you have a problem you need help.
Time commitment:
The commitment for this role is flexible, although a minimum of 4 hours per week is suggested.
We are flexible about when you volunteer but we really appreciate you being honest and letting us
know if your circumstances are changing and you can no longer commit to volunteering.
Location:
We don’t have a base, as such, we do have a meeting space at Ashburton Hospital where we can
meet volunteers and do work from. We meet in community building, in public spaces or on zoom.
We know that many people volunteer to have contact with people. If you are volunteering to have
social contact please make us aware so we can make sure the role will suit your needs.
Volunteer expenses:
We currently do not have a budget for this although we are seeking funding to cover travel
expenses. We are committed to reducing barriers to volunteering. If you would like help with travel
please let Sarah Kersey know during the recruitment and induction phase.
What happens next:
We will invite you to an informal interview meeting where we will have a conversation about the role
and you can ask us some questions about the role and the charity. This isn’t a formal interview, it's
just a way to make sure the role will work for both yourself and the organisation too.