jamesbmfc

I am writing to express my interested possible roles. With lived experience, Level 3 training in Mental Health & Social Care, ongoing Safeguarding training, and hands-on experience supporting people through change, I am committed to helping individuals build confidence, independence, and meaningful connections within their community. I currently volunteer as an Expert by Experience with the NHS Together Programme, contributing to service improvement through consultations, discussions, and lived-experience insight. This includes participating in interview panels, providing structured feedback using the Devon Partnership Trust scoring system, and representing lived experience perspectives professionally across a range of activities. This role has strengthened my ability to communicate sensitively, advocate for vulnerable individuals, and work collaboratively within a multi-disciplinary environment. My background spans customer-facing roles, coaching, mentoring, and independent work. I bring over 32 years of experience in customer service, including supporting elderly and vulnerable customers during my time as a Home Delivery Driver for Sainsbury’s and Waitrose. I am known for my calm, common-sense approach, strong rapport-building skills, and ability to de-escalate situations while maintaining professionalism and empathy. Alongside my lived experience, I have completed the CMI Level 3 Award in Coaching & Mentoring, which has equipped me with structured tools for smart goal-setting, active listening, and empowering individuals to take forward-moving steps. I am also completing Level 3 Safeguarding for Vulnerable Adults, further strengthening my understanding of risk, boundaries, and safe practice. Since 2024, I have also operated as an independent online seller, demonstrating resilience, initiative, and productivity during a period of personal transition. This experience has reinforced my organisational skills, independence, and ability to communicate clearly with a wide range of people. I am now seeking a meaningful role where I can use both my professional background and lived insight to support individuals through periods of transition, disadvantage, or recovery. I am available immediately and fully committed to building a long-term career in community support and mental health services. Thank you for considering my application. I would welcome the opportunity to discuss how my experience, values, and lived insight align with your service and the people you support. Yours sincerely, James Barnett