Outcomes, evidence and client stories volunteers – what you might do?
- Add outcomes to client cases
- Read client cases and find the outcome of a case
- Write and submit evidence forms from client notes to support our Research and Campaigns work
- Submit client stories on their behalf
What’s in it for you?
- Help support the local office team and work that we do to support our clients
- Learn about a range of issues such as benefits, debt, employment and housing
- Build on valuable skills such as analysing
- Increase your employability
- Work with a great team of people
- Have a positive impact in your community-We’ll reimburse your expenses too.
What do you need to have?
You don’t need specific qualifications but Are you….
- Friendly and approachable
- Non-judgmental, able to respect views, values and cultures that are different to your own
- Good at analysing information
- Able to demonstrate good basic IT skills
- Willing to learn about and follow the Citizens Advice aims, principles and policies
- Willing to undertake training in your role
…If so then apply for one of our roles today-we need you!
How much time do you need to give?
Ideally we ask for at least 1 day per week.