- Are you feeling distressed, frightened, overwhelmed, or that things are too much for you?
- Don’t know where to turn to get mental health support?
- Are your usual sources of support closed for the night?
The Moorings is a walk-in service - there's no need to be referred by your GP or Care Coordinator. The Mooring offers three welcoming, safe, comfortable, non-judgmental and non-clinical environments, sometimes known as 'crisis cafes'. At The Mooring, we will be able to provide information and emotional support if you are in crisis or feel you are heading towards a crisis situation.
You can come just for a cup of tea and a chat, or you can access one-to-one emotional support from trained mental health professionals. We also offer help in creating staying well and crisis plans, and support visitors to access other services and organisations that may be useful to them.
We work closely with GPs, Community Mental Health Teams, Crisis Teams, A&E Mental Health Liaison Teams, Police and Ambulance Services, Street Triage, and other front-line healthcare professionals to ensure that people in emotional distress have a safe, supportive place to go to, with appropriate mental health support available.
People using The Mooring will also be supported by our 24/7 helpline, which offers access to emotional support and information even when The Mooring is closed.
Who is this service for?
Anyone aged 18 and over can come to The Mooring locations – you don’t need a formal referral or appointment.
Please note: The Mooring is not suitable for people needing urgent medical attention (for example, after self-harm) – for urgent medical care please attend your nearest A&E or call 999.
Please also be mindful that if your behaviour is inappropriate and/or negatively impacting the safety and wellbeing of others using the service, you may be turned away.