Shop Manager - Northgate Shop

Join our Retail Team and be part of something amazing!

Shop Manager – Barnstaple - Northgate: £27,100 per annum, 37.5 hours per week.
Over 5 days Sunday to Saturday 8.45am - 4.45pm

Our mission is simple, we provide outstanding care and support to the community of North Devon who are impacted by a life limiting illness. Our retail team is all about high quality, pre-loved and sustainable retail, raising vital funds for North Devon Hospice.
Working for us is awesome! Benefits include:
• Generous holiday allowance and paid sick leave increasing with service
• Flexible working and family friendly policies including maternity, paternity and adoption leave. We even have pawternity leave!
• Tech and cycle to work schemes
• Personal pension scheme
• Employee Assistance Programme offering free confidential advice on a range of matters including financial, legal, health and wellbeing
• Health Cash Plan which can include up to 5 children and the option to include partners
• Regular wellbeing events
• The opportunity to give us your feedback on how we can improve as an organisation.

In this role you will maintain an excellent level of service and customer experience, ensuring that the shop maximises its space and income. Being aware of current trends and promotions, you will maintain high standards of presentation and visual merchandising. You will use your people management skills to lead and develop your staff and volunteers to become a high performing team that feel recognised and valued for the work that they do.

To succeed in this role you will have: -
• Experience of working in a charity or commercial retail organisation
• Merchandising and/or retail display experience, with the ability to create high quality customer experiences
• Experience of leading and line managing a team of staff and volunteers
• A high level of interpersonal and communication skills
• A positive and creative approach and an openness to new ideas.

If you are interested in joining our team, we would love to hear from you. Informal discussion welcomed, please contact Daren Ainscough on 07855381818

Closing date for completed applications is 15th March 2026
Interviews on the 23rd and 26th March 2026

To apply for this position please click the ‘Apply Now’ button to complete your application and we will be in touch shortly. (Please check your email for updates regarding your application – including your junk box)
It is important that the people who work for and with us, or access any of our services, can be themselves and are valued as unique individuals. We welcome applications from all sections of the communities we serve, reflecting the uniqueness of each person, with the aim of continually improving our services.

We are a forces-friendly organisation and welcome applications from Veterans and Service spouses and partners.