This workshop explores challenging behaviour, how to recognise it, and techniques to work out when and how to intervene to try and de-escalate these situations.
Working with people with complex lives can be difficult, especially when service users might display defensive, aggressive, or disengaging behaviours that can interrupt constructive and meaningful engagement.
This workshop explores the causes, biomechanics, strategies, and timings to manage and de-escalate potentially difficult circumstances.
Duration
Four hours, including some short comfort breaks.
Workshop attendees
We have a maximum of 15 attendees.
Cost
£75 per person. This can be paid online by card or contact us and we can invoice your organisation.
Aims and Objectives
By the end of this workshop participants will have:
• An understanding of what challenging behaviour is and where it comes from
• Explored when and how to intervene when challenging behaviour is presented
• Considered situations that can occur and how they can be managed.
Outcomes
Attendees will have a practical understanding of different strategies of de-escalation and greater understanding of potential causes of challenging behaviour.
Our attendees said…
“I would recommend this training because I think it is easy to respond to behaviours without considering where these behaviours are coming from. This training helps raise awareness of where challenging behaviours come from and how we can deal with them consequently.”
Delivery
Our training is delivered online via Zoom or can be delivered in person if your organisation requires it for a larger group.
Call us on 0117 955 5038 or email [email protected] if you have any questions.
If you can’t pay by card or would rather pay by invoice, please call us on 0117 955 5038 or email [email protected] and we can reserve your space and organise this.