Why we want you
Parent to Parent is the National Autistic Society’s award-winning UK wide confidential emotional support helpline which is provided over the phone by trained volunteers, who are all parents of autistic children and adults. The volunteers all have personal experience of autism and the impact it has on their own families. They are there to give parents and carers the opportunity to talk through any issues, feelings or problems they’re experiencing. They can suggest helpful strategies, signpost them to other sources of information and support, or just provide a non-judgmental listening ear. Volunteers provide this from their own home.
All volunteers must be a parent or primary carer of an autistic child or adult.
What you will be doing
- Calling parents and carers of autistic children and adults who have contacted the Parent to Parent Emotional Support Helpline
- Providing emotional support and a non-judgemental listening ear to other parents and carers
- Signposting parents, when appropriate, to information and advice services via email
- Recording details of interactions with parents on the service’s secure system
- Dealing appropriately with confidential information and documentation in line with the service’s policies
- Some occasional travel to attend training and forums will be necessary
- You will need access to your own computer/laptop with internet access