Our event volunteers support the delivery of an all year round programme, that ensures a varied visitor offer. Helping the Knightshayes team to exceed and delight our visitors’ expectations, every time, and for everyone.
By getting involved, you could…
- Become part of a friendly and dedicated team
- Enjoy new experiences and learn something new every day.
- See first-hand the rewarding results of helping visitors have a great time.
- Share your enthusiasm and passion for what we do.
- Support at Cinema evenings, stewarding winter lights events or showing families craft activities.
You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.
What’s involved?
- Supporting our events and engagement programme, such as helping with craft activities and event stewarding
- Supporting our events programme behind the scenes, such as trail checks and take down.
- Supporting with presentation tasks, such as cleaning and small DIY bits such as painting blackboards for activities
- Providing a warm, welcoming and friendly approach to all of our visitors
- Responding to situations to ensure we always provide a great experience for people, informing staff of any issues.
- Gathering comments and feedback by chatting to visitors so that we can continually improve our events programme
- Helping things run as smoothly and safely as possible – this includes getting to know health and safety and evacuation procedures.
- Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines e.g .Covid
We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:
- Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
- Be offered expenses to cover agreed travel costs between home and place of volunteering.
- Have remote access to support, news and rotas via our volunteer website
This role will suit you if you are …
- Someone who loves meeting people and being part of a team
- Looking for new experiences
- Someone who enjoys a busy environment.
- Wanting to gain or develop experience in an events programme
- Someone who likes getting creative
- Happy to work indoors and outdoors regardless of weather.
- Available year round, including school holidays and some evenings.
All National Trust volunteers will be asked to
- Respect and uphold the National Trust values whilst volunteering with us
- Complete training required of all NT volunteers and any role specific training
- Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity