Do you have time for a chat?
We’re urgently seeking call companions - volunteers who’ll make regular phone calls to older people waiting for friendship and connection. Right now, there’s a 3-month waiting list for those needing a call companion, due to increased need across the UK. Your voice could shorten that wait.
What’s involved? A simple, meaningful role:
- Once matched, you’ll chat for around 30 minutes, weekly or fortnightly - at a time that suits you both
- Follow our friendly guidance to make calls engaging, respectful, and supportive
- Stay in touch with our coordination team; flag any concerns
- Keep updated via our volunteer newsletter and resources
- It’s all done from home — flexible, low-key, and kind.
Who we’re looking for:
You don’t need a special degree or years of experience - just qualities that make you human and compassionate
- Friendly, patient, and kind
- Good listener, curious, able to ask questions
- Able to commit for at least 12 months
- Comfortable using basic online tools (for training, check-ins, etc.)
- Aged 18+
We provide a 30-minute group induction, identity checks, references, and online training.
Why this matters, and why it matters for you too:
For the older person
Many are socially isolated, cut off from community and conversation. A regular phone call can become a lifeline of friendship, reducing loneliness and helping people feel seen, heard, and remembered.
For you
Volunteering that boosts you, being a call companion can improve your own wellbeing.
- Volunteering is linked with greater life satisfaction, lower stress, and improved mood
- Building a relationship with someone different from your usual circle can broaden perspective
- It gives you a meaningful, regular purpose - knowing your time really matters
You’ll also be supported and appreciated; from training, team check-ins, to volunteer recognition with our annual awards.
What’s needed from you:
- A reliable time slot for the calls that works for you
- Consistency for at least 12 months
- Readiness to engage - but also to simply listen
- An online connection (phone, internet)
Take the first step
If this sounds like something you’d enjoy, and can commit to, we’d love to hear from you!