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Volunteering opportunity

Volunteer Call handlers for the Torbay Community Helpline

Added by
AD
Anita Davies
on 13th December 2021

Please sign in or register to volunteer to this.

160 days remaining
Help type
  • Help at home
  • Financial advice
  • Shopping
  • Employment & work
  • Mental health
  • Housing & homelessness
  • Health & wellbeing
  • Advice
  • Befriending
  • Bereavement
  • Community facilities
Age range
  • all ages
Skills
  • Admin
  • IT & computer skills
Select area
  • Torbay

The Torbay Community Helpline are looking for volunteer call handlers to join our team. From as little as 4 hours per week between the hours of 10.00am and 6.00pm Monday to Friday.

We are also looking for delivery drivers to deliver prescriptions and food parcels between the hours of 1.00pm and 8.00pm.

A fair knowledge of IT experience is needed but full training and support will be given throughout.

Why volunteer with us? The benefits of volunteering can last a lifetime not only for those you are helping but for you too.

Make a difference in your community. Develop new skills. Social support. Rewarding. Fun. Sense of purpose. Meet new people.

Established on 16th March 2020, the Torbay Community Coronavirus Helpline was set up to help the people of Torbay when they didn’t know where to go due to the pandemic – people running out of food, those unable to go out shopping, those in need of prescription medication deliveries, mental health support, and advice covering topics such as financial support or technology guidance. Or even just a listening ear. When lockdowns were lifted we realised that the Torbay Community helpline was still very much needed, to date we have taken over 29,000 calls and helped over 7,000 people including 2,800 referrals to foodbanks.

Led by Torbay Community Development Trust, the Torbay Community Helpline is a collaboration of organisations from the charity and voluntary sector in the Bay including Brixham Does Care, Age UK Torbay, Healthwatch Torbay, Ageing Well Torbay, Torbay food Alliance, Citizens Advice Torbay, the Torbay Advice Network, Homemaker Southwest and What’s Your Problem all working alongside Torbay Council and the Torbay and South Devon NHS Trust.

If you would like to volunteer with us and make a difference, please call Anita Davies on 01803 440022 or email [email protected]

When :

Monday
10:00 - 13:00
14:00 - 18:00
Tuesday
10:00 - 13:00
14:00 - 18:00
Wednesday
10:00 - 13:00
14:00 - 18:00
Thursday
10:00 - 13:00
14:00 - 18:00
Friday
10:00 - 13:00
14:00 - 18:00

Provided by Torbay Community Helpline

Contact name
Anita Davies
Email address
Telephone
01803 446022 01803 446022

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