About Us: The Devon Clinic is a local mental health charity dedicated to providing exceptional care and support to individuals seeking mental health services. The clinic is committed to fostering a positive and nurturing environment for both our clients and our team.
Position Overview: We are seeking a dedicated and compassionate volunteer to join our team as a Receptionist. As a vital member of our organization, you will play a key role in ensuring a smooth and welcoming experience for clients, practitioners, and visitors to The Devon Clinic.
Responsibilities:
- Maintain and update the online diary, ensuring accurate scheduling of appointments and availability.
- Handle incoming phone calls in a courteous and professional manner, providing information, and directing calls appropriately.
- Liaise effectively with practitioners to coordinate schedules and address any client-related matters.
- Maintain and update our social media platforms to keep clients informed about events, workshops, and other important updates (training can be provided).
- Welcome and greet clients and visitors, creating a warm and inviting atmosphere.
- Assist in administrative tasks, including organising paperwork and maintaining a clean reception area.
- Collaborate with our team to ensure a seamless and positive experience for clients seeking our services.
Qualifications:
- A smart and professional appearance reflects the welcoming and supportive ethos of our organisation.
- Good interpersonal and communication skills.
- A friendly and positive attitude, capable of putting clients and visitors at ease.
- Strong organisational skills and the ability to manage multiple tasks efficiently.
- Basic computer systems, including experience with different social media platforms (training can be provided if necessary).
- An interest in mental health and a commitment to our mission.
Benefits:
- The opportunity to contribute to a respected mental health charity and make a meaningful impact on the lives of those seeking support.
- Gain valuable experience in a reception and administrative role.
- Develop interpersonal and communication skills while working in a supportive team environment.
- Flexible scheduling to accommodate your availability.
- Join a community of dedicated professionals and volunteers who share a passion for mental health care.
How to Apply: If you are excited to join our team and contribute to our mission of promoting mental health and well-being, please send your resume and a brief cover letter outlining your interest and relevant skills to [email protected]
We look forward to hearing from you and welcoming you to The Devon Clinic family.
Note: This is a volunteer position. The Devon Clinic is an equal-opportunity organization and welcomes applicants from diverse backgrounds.